Tech Upsell Program

On average, residential companies lose 8% - 15% accounts per year.  By supplying systems that go beyond basic security, customers are less likely to cancel services and to be more satisfied with their relationship with your company.  Customer satisfaction parallels customer retention and lower attrition.

Acquiring new accounts is time consuming and expensive.  One of the best ways to recover costs is adding on product options at the point of installation.  There’s never a less expensive or more compelling time to get a bigger share of the sale for improved profitability on your company’s bottom line without increasing your installation cost.

Many alarm companies overlook the trusted leverage of their technicians’ expertise to identify opportunities to add product and services on their appointment.  This practice will benefit your company and your technicians to have more income potential to earn commissions and develop sales skills important to the position.